Privacy Policy

This Privacy Policy explains how Trovibura Pty Ltd ("Trovibura", "we", "us", or "our") collects, uses, discloses, and protects your personal information in accordance with Australian privacy laws. We are committed to respecting your privacy and ensuring the security of the data you provide.

1. Information We Collect

We may collect the following categories of information:

Full name, email address, phone number, and shipping address
Payment details (processed through secure third-party systems)
Account login details and purchase history
IP address, browser type, and device information
Preferences and interaction history with our website

2. How We Use Your Information

Your data may be used for:

Processing and fulfilling orders
Communicating with you about orders, services, or inquiries
Sending promotional offers (with your consent)
Improving the website’s performance, security, and content
Conducting internal research and analysis
Complying with legal obligations

3. How We Share Your Data

We do not sell your personal data. We may share your information with:

Payment processing partners
Shipping and logistics providers
IT support and service maintenance companies
Government agencies if required by law

All third parties are required to handle your data securely and in compliance with relevant regulations.

4. Data Security

We apply physical, administrative, and technical measures to safeguard your data. However, no system can be completely secure. We recommend keeping your account credentials confidential and monitoring your account for any suspicious activity.

5. Your Rights

You have the right to:

Access and review the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data where permitted by law
Withdraw consent for certain uses
Object to specific types of data processing

To exercise any of these rights, please contact us at support@trovibura.com.

6. Data Retention

We keep your personal data only as long as necessary for legitimate business purposes or as required by law. When data is no longer needed, we delete it securely.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page regularly to stay informed about how we handle your personal data.

Contact Information

Trovibura Pty Ltd
Spichernstraße 15
50672 Köln, Deutschland
support@trovibura.com
+61 2 3057 1289